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How to Nail Last-Mile Logistics Every Time (in Vietnam!)

Updated: Dec 1, 2021

The last mile is a crucial part of logistics because if the last mile doesn't go well, customer experience suffers



Customer Expectations Have Changed

Twenty years ago, brick-and-mortar was king. Online and catalog sales existed, but shipping could take six to eight weeks. Today, consumers expect at least same-day delivery, if not faster.


1. Streamline your delivery process

A last-mile delivery solution automates the time-consuming and repetitive tasks in the delivery process, saving a lot of time, resources and money for your business.


2. Optimize your routes

Traffic in Vietnam can be unpredictable. No entry windows, lousy weather, peak traffic hours and sudden route disruptions can slow down your deliveries considerably. Make sure you optimize your routes frequently using real-time information.


3. Flexible delivery options

Vietnamese buyers are often looking for flexible delivery options, which add to the convenience of online shopping. For example, if you've ordered an urgently-required medicine for your mom but might miss the parcel that's scheduled for delivery at your home address. Wouldn't it be great if you could visit the retailer's site and update your delivery time or address to either receive the parcel at a later time or have it delivered at your office address while you are there?


4. Make sure the cold chain is infallible

You’ve done the hard work and now it’s time for the final stretch: getting your temperature-sensitive goods to your customer.


Studies show that in Vietnam, up to 10% of goods spoil due to cold chain failures. Our brand new Olivo Boxes are here to make your cold chain infallible.


The insulating capacity of Olivo boxes protect contents against heat to keep the temperature stable and to increase the length of time it is maintained.


Protect your bottom line from wastage – your customers will never be happier.



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